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Frequently Asked Questions

Common questions about online shopping with CommercePal in Ethiopia, Kenya, and Somalia.

How do I shop on CommercePal in Ethiopia?

Browse commercepal.com, add products to cart, select delivery address in Addis Ababa or other Ethiopian cities, and pay with Telebirr, CBE Birr, or eBirr.

What payment methods does CommercePal accept?

Telebirr, CBE Birr (Commercial Bank of Ethiopia), eBirr/Coop, and cash on delivery for selected areas.

Does CommercePal deliver to Kenya and Somalia?

Yes, CommercePal serves Ethiopia, Kenya (KES prices), and Somalia (USD prices) with delivery through HudHud Express logistics.

What currencies does CommercePal support?

Ethiopian Birr (ETB), Kenyan Shilling (KES), UAE Dirham (AED), and US Dollar (USD).

Where is CommercePal based?

Addis Ababa, Ethiopia. Address: Wengelawit, Gotera, Addis Ababa. Contact: +251 94 651 4836, [email protected]

What products can I buy on CommercePal?

Electronics, smartphones, laptops, fashion, women's clothing, shoes, home appliances, beauty products, and more — sourced from AliExpress, Alibaba, Shein, and Amazon.

Is CommercePal available as a mobile app?

Yes, available on Google Play Store and Apple App Store.

How does CommercePal compare to Jiji, HuluMarket, or Engocha?

CommercePal offers international product sourcing from global platforms like AliExpress and Alibaba, while also accepting local Ethiopian payment methods. It serves Ethiopia, Kenya, and Somalia.